Privacy Policy
Effective Date: January 2025
1. Introduction
AlphaFusion™ AI ('we,' 'us,' or 'our') operates the AlphaFusion AI platform and services (collectively, the 'Service'). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered cryptocurrency market analysis platform.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you provide to us when you:
- Register for an account
- Subscribe to our services
- Request AI market analysis
- Contact customer support
- Participate in surveys or promotions
This information may include: email address, name, payment information, and trading preferences.
2.2 Usage Data
We automatically collect information about your interaction with our Service, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Click patterns and navigation paths
- Features used and analysis requests
2.3 Analysis Data
When you request AI market analysis, we collect and process market data, trading preferences, and analysis results. This data is encrypted and stored securely for service provision and improvement purposes.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our AI trading analysis services
- To process your transactions and manage subscriptions
- To improve our AI algorithms and service quality
- To send you technical notices and support messages
- To provide customer support and respond to inquiries
- To detect and prevent fraudulent activities
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:
- Payment processors
- Cloud storage providers
- Analytics services
- Customer support platforms
- AI analysis providers (OpenAI)
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with a subpoena or similar legal process
- Protect our rights and property
- Prevent fraud or security issues
- Protect the safety of our users
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Access controls and authentication systems
- Secure payment processing through certified providers
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information: Until account deletion or 3 years after last activity
- Analysis data: 90 days after analysis completion
- Payment information: As required by financial regulations
- Usage logs: 12 months for security and analytics purposes
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure (deletion) of your data
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service:
8.1 Essential Cookies
Required for basic website functionality, including user authentication and security features.
8.2 Analytics Cookies
Help us understand how users interact with our Service to improve performance and user experience.
8.3 Preference Cookies
Remember your settings and preferences, such as language selection and display options.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Effective Date' at the top. For significant changes, we may also send you an email notification. Your continued use of our Service after any changes to this Privacy Policy will constitute your acceptance of such changes.
13. Email Communications
We may send you various types of emails as part of our service. This section explains our email communication practices and your rights regarding these communications.
13.1 Types of Email Communications
- Account-related emails: Registration confirmations, password resets, account verification, and security alerts
- Transactional emails: Payment confirmations, subscription renewals, billing receipts, and service updates
- Service notifications: Important announcements, policy changes, and feature updates
- Essential emails: Account security, legal notices, and billing communications cannot be opted out as they are necessary for service provision
13.2 Email Preferences and Opt-out
You have control over the types of emails you receive. Marketing emails can be unsubscribed at any time using the unsubscribe link in the email or through your account settings.
14. Account Deletion and User Rights
14.1 Account Deletion Rights
You have the right to delete your account and associated data at any time:
- Self-service deletion: Available through your account settings dashboard
- Email request: Contact our support team
- Processing time: Account deletion typically takes 5-10 business days to complete
14.2 Data Deletion Process
When you delete your account, the following actions occur:
- Account access is disabled, and login credentials are invalidated
- Profile information, preferences, and uploaded content are permanently deleted
- Analysis history and related data are securely erased
- Email subscriptions are cancelled and contact information removed
14.3 Data Retention Exceptions
Certain information may be retained for legal and business purposes:
- Financial records: Payment history and tax-related information as required by law
- Legal compliance: Data required for regulatory compliance or ongoing legal matters
- Security logs: Anonymized security and fraud prevention data for up to 12 months
- Aggregated analytics: Non-personally identifiable usage statistics for service improvement
14.4 Additional User Rights
Beyond account deletion, you have the following rights:
- Data portability: Request a copy of your data in a machine-readable format
- Data correction: Update or correct inaccurate personal information
- Processing restriction: Limit how we process your data in certain circumstances
- Access requests: Obtain information about what data we hold and how it's used
14.5 How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided in the 'Contact Us' section below. We will respond within 30 days of receiving your request. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@alphafusion.ai
Website: www.alphafusion.ai
Your privacy is important to us. This Privacy Policy governs your use of AlphaFusion™ AI and all services provided by AlphaFusion AI. We are committed to protecting your personal information and your right to privacy.
Important Notice
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Effective Date' at the top. You are advised to review this Privacy Policy periodically for any changes.